Last updated: January 2024
By accessing and using the Valley Voyage website ("Site"), you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our Site.
Valley Voyage is a travel agency based in Brighton, United Kingdom. We provide travel planning services, holiday packages, and related travel services. Our registered business address is 47 Marine Parade, Brighton, BN2 1PE, United Kingdom.
You may use our Site for lawful purposes only. You agree not to:
When you make a booking through Valley Voyage:
All prices displayed on our Site are in British Pounds Sterling (GBP) and are per person unless otherwise stated. Prices are subject to availability and may change without notice prior to booking confirmation. Once a booking is confirmed and deposit paid, the price is fixed except where there are changes beyond our control such as increases in transportation costs, taxes, or currency fluctuations.
A deposit is required at the time of booking to secure your travel arrangements. The balance of payment is due as specified in your booking confirmation, typically 8-10 weeks before departure. Failure to pay the balance by the due date may result in cancellation of your booking.
Cancellation charges apply and vary depending on the timing of cancellation and the specific terms of your booking. Cancellation must be made in writing. We strongly recommend purchasing comprehensive travel insurance to protect against cancellation costs.
If you wish to change your booking after confirmation, we will endeavour to accommodate your request. Changes may incur administration fees and may be subject to availability and supplier terms. Some changes may be treated as a cancellation and rebooking.
We strongly recommend that all travellers obtain comprehensive travel insurance that covers cancellation, medical expenses, repatriation, and personal belongings. It is your responsibility to ensure you have adequate insurance coverage for your trip.
You are responsible for ensuring that you hold valid travel documents, including passports and visas, for your journey. We can provide general guidance but cannot accept responsibility for any consequences arising from incorrect or missing documentation.
All content on this Site, including text, graphics, logos, images, and software, is the property of Valley Voyage or our content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.
While we take reasonable care to ensure the accuracy of information on our Site, we do not warrant that the information is complete or error-free. We shall not be liable for any indirect, consequential, or incidental damages arising from your use of the Site or reliance on any information provided.
Our Site may contain links to third-party websites. These links are provided for your convenience only. We have no control over and accept no responsibility for the content, privacy policies, or practices of any third-party websites.
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked is listed on it.
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new terms.
If you have any questions about these Terms of Use, please contact us:
Valley Voyage
47 Marine Parade
Brighton, BN2 1PE
United Kingdom
Email: [email protected]